Contact Us
TRENDS – AI Photo and Video Generator
Powered by RekTech
We're here to help. Whether you have questions, need support, or want to share feedback, we'd love to hear from you.
Email Support
General Support
Email: rektech.uk@gmail.com
Response Time: Within 24 business hours.
Support Categories
Technical Support
For app issues, bugs, login problems, or technical assistance.
Email: rektech.uk@gmail.com
Billing & Payments
For subscription, payment, billing, or Auto-Pay related questions.
Email: rektech.uk@gmail.com
Refund Requests
For refund inquiries and transaction-related concerns.
Email: rektech.uk@gmail.com
Privacy & Data Requests
For privacy-related questions, account deletion, or personal data requests.
Email: rektech.uk@gmail.com
Business & Partnerships
For collaborations, partnerships, or business inquiries.
Email: rektech.uk@gmail.com
Online Support
Website
Visit our website for:
• Account management
• Subscription information
• Frequently Asked Questions
• Product updates
Waitlist & Updates
https://waitinglist.rektech.work
Join our waitlist to receive:
• Early access to new features
• Beta testing opportunities
• Exclusive announcements and offers
In-App Support
You can contact us directly through the TRENDS application.
Open the TRENDS app.
Go to Settings.
Select Help & Support.
Browse FAQs or submit a support request.
Live Chat support will be available in a future update.
Business Information
Company Name: RekTech
Product: TRENDS – AI Photo and Video Generator
Website: https://trends.rektech.work
Support Email: rektech.uk@gmail.com
Registered Office Address:
India
Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM (IST)
Saturday: 10:00 AM – 4:00 PM (IST)
Sunday: Closed (Email support remains available.)
Common Support Topics
Account Issues
• Forgot Password – Use the "Forgot Password" option in the app or contact rektech.uk@gmail.com
• Account Locked – Contact rektech.uk@gmail.com using your registered email.
• Delete Account – Send your request to rektech.uk@gmail.com
Payment & Billing
• Payment Failed – Verify your payment method or contact rektech.uk@gmail.com
• Subscription Not Active – Sign out and sign back in or contact support.
• Refund Request – Email rektech.uk@gmail.com with your transaction details.
• Auto-Pay Issues – Manage Auto-Pay in Settings or contact support.
Technical Issues
• App Crashes – Update to the latest version and contact support if the issue continues.
• AI Generation Failed – Check your internet connection and contact support if credits were deducted.
• Download Problems – Ensure sufficient device storage and contact support if necessary.
• Login Issues – Reset your password or contact rektech.uk@gmail.com
Feature Requests
We welcome your ideas and suggestions.
Email: rektech.uk@gmail.com
When Contacting Support
To help us resolve your issue more quickly, please include:
• Your registered email address.
• A detailed description of the issue.
• Screenshots, if applicable.
• Device information (for example: Android 14 or iPhone 15).
• App version (available in Settings → About).
• Transaction ID (for payment-related issues).
• Steps to reproduce the problem.
Privacy & Security
Your privacy is important to us.
• We will never ask for your password.
• Payments are securely processed through Razorpay.
• We follow industry-standard security and privacy practices.
• Please review our Privacy Policy on our website for more information.
International Support
We currently provide support in English.
If you require assistance in another language, mention it in your email and we will do our best to assist you.
Supported regions include:
• India
• United States
• United Kingdom
• European Union
• Australia
• Canada
• Other regions where our services are available
Service Status
For service announcements, maintenance updates, and system status, please visit:
https://trends.rektech.work/status
(Currently under development.)
Frequently Asked Questions
How do I cancel my subscription?
Open the TRENDS app and go to Settings → Subscription → Cancel Subscription.
You may also contact rektech.uk@gmail.com.
How do I request a refund?
Email rektech.uk@gmail.com with your transaction ID and the reason for your request.
How do I disable Auto-Pay?
Open Settings → Auto-Pay and disable the feature, or contact support.
How do I delete my account?
Send an email to rektech.uk@gmail.com with the subject line "Delete Account".
How do I report inappropriate content?
Email rektech.uk@gmail.com with relevant details and screenshots.
For additional FAQs, visit our Help Center on the website.
Feedback & Suggestions
Your feedback helps us improve TRENDS.
For feature requests, bug reports, usability feedback, or general suggestions, contact:
Business Partnerships
For partnership opportunities, API access, influencer collaborations, or enterprise solutions, contact:
Legal Documents
The following documents are available on our website:
• Terms and Conditions
• Privacy Policy
• Cancellation and Refund Policy
• Shipping and Exchange Policy (if applicable)
About TRENDS
TRENDS is an AI-powered mobile application that creates high-quality AI-generated photos and videos using advanced artificial intelligence technology.
Our mission is to make professional-quality AI content creation simple, fast, and accessible for everyone.
Key Features:
• AI-generated photos and videos.
• Multiple AI models and creative styles.
• Credit-based usage system.
• Subscription plans.
• Auto-Pay support.
• Secure cloud storage and multi-device access.
Emergency Support
For urgent security issues or service outages, email:
Please include "URGENT" in the subject line.
Critical issues are generally reviewed within 2–4 hours.
Mailing Address
RekTech
TRENDS Support Team
India
Support Hours
Email Support: Available 24×7
Average Response Time: Within 24 business hours
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST)
Weekend Support: Limited email support
Public Holidays: Responses may take longer than usual.
Thank you for choosing TRENDS.
We appreciate your trust and remain committed to providing the best AI-powered content generation experience.
For any assistance, please contact us at:
Last Updated: June 27, 2026
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